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Privacy Policy

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Last updated: 01.08.2025

This Privacy Policy explains how your personal information is collected, used, and protected when you book services or interact with Juliana Zanini, Massage Therapist, via this website.

By using this website, you agree to the collection and use of your information in accordance with this policy.

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1. Who We Are

Juliana Zanini is a certified massage therapist offering holistic and clinical massage services based in the United Kingdom.
For all data-related concerns, you may contact:
📧 juzanini3103@gmail.com

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2. What Information We Collect

When you book a session or complete a form, we may collect:

  • Personal Information: Name, email address, phone number

  • Health Information: Details you provide in the intake (anamnese) form, such as medical history, current symptoms, or areas of concern

  • Payment Information: Collected securely via third-party providers (e.g., Wix Payments, PayPal, Stripe). We do not store your card details.

  • Website Usage Data: Information such as IP address, browser type, and pages visited may be collected for analytics (e.g., through Wix or Google Analytics)

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3. How Your Information Is Used

Your data is used to:

  • Schedule and manage bookings

  • Provide personalized massage services

  • Communicate important updates or confirmations

  • Maintain health and safety practices

  • Improve our services and website experience

  • Comply with legal or regulatory obligations

We will never sell or share your personal data for marketing purposes.

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4. How We Store and Protect Your Data

Your information is securely stored within Wix's platform and protected through encryption and access controls. Health-related forms are stored securely and accessed only by Juliana for treatment purposes.

We retain your data only for as long as necessary to provide our services and fulfill legal obligations (e.g., 7 years for client records in the UK, as required for insurance).

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5. Your Rights Under UK Law (UK GDPR)

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data is being handled improperly

To exercise any of these rights, contact us at:
📧 [Insert Email Address]

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6. Third-Party Services

We may use third-party providers to process payments or collect forms (e.g., Google Forms, Stripe). These services have their own privacy policies, and we recommend reviewing them for further information.

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7. Cookies

This website may use cookies to improve your browsing experience and analyze traffic. You can disable cookies through your browser settings.

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8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

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